At Jay Suites, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and locations.
1. Information We Collect
We collect personal information to provide and improve our services, including:
- Contact Forms: Your name, company, email address, phone number, and office space preferences.
- Account Registration: Lease terms, service selections, and communication preferences when creating an account.
- Customer Support: Any information you provide when contacting us for assistance.
- Automatically Collected Data: IP address, browser type, device ID, location data, pages visited, and other analytics via cookies and similar technologies.
2. How We Use Your Information
We may use your information to:
- Fulfill service requests and manage bookings
- Respond to inquiries and offer customer support
- Improve website performance and personalize your experience
- Send occasional marketing communications (email or SMS, if consented)
- Analyze trends and perform internal research
3. SMS Consent
By providing your phone number and opting in, you consent to receive SMS/text messages from Jay Suites for Account notifications, including booking confirmations, appointment reminders, and service updates.
SMS consent is never shared, sold, or disclosed to any third parties or individuals.
Standard message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.”
4. Sharing of Information
Jay Suites does not sell your personal information. We may share data only with trusted service providers performing tasks on our behalf or when required by law.
5. Your Choices and Rights
You may:
- Unsubscribe from emails or SMS at any time
- Request access, correction, or deletion of your data
- Limit data sharing by submitting a request through our Contact Us page
6. Cookie Policy
We use cookies to track site activity and enhance your user experience. You can adjust cookie settings in your browser at any time.
7. Security
We take strong measures to protect your information through physical, digital, and administrative safeguards. However, no method of transmission over the Internet is completely secure.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Consent
By using our website or providing your personal information, you consent to the terms of this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the new effective date.
Contact Us
If you have any questions about this Privacy Policy or would like to make a request, please fill out our Contact Us form
